******** Alert TELKOM *****STARS

I had to press one star so I can carry on writing my review, my story goes like this.. I went to istore to apply for contract phone( iPhone X) . I got to istore they said Telkom istore rep will assist I did just that we filled in the forms, since I had a router with Telkom and had previous had a contract with them in the past I thought I will be easy, the lady assisting Me told Me that the system is down so my application will not be procced. I left the store that was a Friday. Saturday I could not make phones when I called Telkom toll free they told Me I have an a contract with them I told them I don’t and told them what happen.. this was is January this year I kept going back to the store telling them that they say I have an iPhoneX contract whereas I don’t. They said they will sort it out the whole week I was going in and out of istore graying to sort this. I can telkom with no help. I than went to istore bought the phone cash. And still it carried on that I can’t load airtime or make calls only Telkom numbers I had Access to calling, I went to course in Pietermaritzburg I went to the mall there to telkom I told them my story they said they is nothing they can do. I called telkom again the lady said I must send proof of purchase to prove that I don’t have contract with them I did that.. I would call telkom stay for an hour with no response. Went back to istore told them to fix this as this was their fault and telkom they said they will. Called telkom again the lady said I must go report the case a ***** and get a case number I did just that went and submitted that at Telkom Pavalion, the lady who was assisting Me there checked the serial number of my phone and that of a “contract phone” am supposed to own it was different meaning that it was not my phone that was under that contract.. the worse part was the phone was said to come out with 10G of Data and yet I had brought proof that in a week I buy Data 10G somehow my Data was not lasting Me as it used to because my number was Telkom too. They have been deducting my account I have tried stopping them but somehow they end up taking my money .Till today nothing has come out of my case on the 15 this coming month I have to go to the bank to make sure Telkom don’t take my mo why because my account is always overdrawn now because of them they 6000 and 2500 in one month. Please assist I can’t take this any longer I have since stop using my number that I’ve always had because of Telkom. I hope they go down for ******** us because it’s their employees who knows the system not us. I hate them a great deal they must pay for all the trouble they have since put me through maybe some work I have app**** for using that number have called with no luck I can’t be the only one loosing yet I did nothing to this ********.. someone bring them down before they rob us off all our money we work so hard for..