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I absolutely cannot believe telkom has continued to use finrite administrators after the multiple complaints from their consumers, this isn't the first time I've had to go through this ordeal with them. I need telkom to take care of this and follow up with me, I'm not going to be chasing after the ******** they've gone into business with. I booked in my device at Eastgate Mall on the 20th of July, I have submitted and paid the excess fee. I've called finrite multiple times only to be placed on hold for long periods of time. I've emailed the claims team and no help. I need telkom to ensure my device is delivered to me bu the end of this week, this is absolutely disgusting. I've been paying for 17 months and this is my very first claim