****med with Data Deal.

<p>From bad to worst Service.</p> <p>Well, where to begin...</p> <p>On the 29th of October I went into the store to apply for their “15 Gig-a-month for R199”. There was a promotion in the window.</p> <p>The lady that help me processed my order and said they'll give me a call when the sales department approved it.</p> <p>" it should be ready by next week, the Monday or Tuesday" I remember that clearly.</p> <p>When Monday came I went in and again, this time a different sales person said they'll call me; there was problem at the sales department.</p> <p>Tuesday came, they asked for a contact number to call me as the package was still not approved. So I waited</p> <p>I didn't go the Wednesday as more time was most likely needed.</p> <p>Late on Thursday I went during my lunch break to hopefully get some good news. I did. The package was stored at the back and no-one bothered to call me. It could have been ready on Wednesday, who knows.</p> <p>After signing document and other legal matters the sales person assured me that after about an hour I would be connected via the wireless Router that came with my contract.</p> <p>The whole of that day I struggled getting no signal.</p> <p>After standing in queues and sacrificing my lunch break to sort out my contract. I still couldn't connect to the internet.</p> <p>Friday, I took all the gear they gave and went back to the store to find out my sim card wasn’t activated. finally I was able to connect to the internet.</p> <p>I remember correctly and asked the sales person on the floor the previous Saturday when I initially signed up for the contract deal that was promoted in the store window.“I want to sign up for 15 Gig-a-month for R199 deal”. A vertical Promotional banner, very hard to miss that.</p> <p>In the bus home I check my mail and with utter fury I read that I was signed up for a 10 Gig (5 Gig day and 5 Gig night surfer) data package when I received my approval message.</p> <p>The month had ended and new promotions was visible in the store window. “12 Gig-a-month for R99” deal was the new deal while I was being processed for the “10 Gig-a-month for R199”. I app**** for the “15 Gig-a-month for R199" deal on Saturday the 29th October when the promotion was still available.</p> <p>I have never seen such never-mindedness service, long lines with one sales person needing to assist while a number of other sales reps walk around the store doing... who knows what.</p> <p>It feels like I was ****med. why could they not have told me I was getting the 5 Gig-5 Gig package. there was plenty of time. I wasn’t asked once if the package was the right one, or if what I was getting was correct, not even a greeting when I came in and left.</p> <p> </p>