****med by Telkom

Once again Telkom disappoints!!

I wanted to setup WIFI in my apartment so went into a Telkom branch to check if they can assist. The Sales Consultant advised my friend and I that Telkom will first need to send someone to activate the line under my name but this will be at no cost. I thus happily decided to SOLELY sign up for a line rental at approx. R180 per month. This way I had time to think about which data line subscription to opt for.

Within a month a opted to cancel the line as I decided to go with a Fiber option which was Vumatel in my area.

I have now received a bill from Telkom which not only includes my line rental of R180 but also a R638.55 installation fee (where I was told there wasn't any cost - with an eye witness present) and they added another subscription called "Telkom Anytime Extra" which I didn't sign up for!

I have attempted to converse with Telkom billing on the issue who keeps referring me to their Sales department who's system is always down.

I feel totally cheat, ****med, **** to and now zero service!!