****ARTISTS

How's this? I have been a customer of Telkom for over 18 years. In the last 12 months I must have had over 15 faults logged on my ADSL line for plain simple bad/slow/no connection service. Not once have they offered a credit or refund for non compliance of contract. Now they installed fibre optic lines in our area and offered 3 months half price contracts. Great! But what they don't tell you is that you are liable for costs to lay the line from the road to your home, and they sell you the idea you can downgrade after 3 months if you are not happy. What they DON\T tell you is that you cannot cancel the service and are liable for a full 24 month contract! You can only downgrade. I have been a faithful customer for over 18 years