****!!!!!! ONLINE ORDERS

I received an email yesterday saying I have placed an online order and a credit vetting will take place and i will be contacted. I DID NOT ORDER ANYTHING FROM TELKOM, NEITHER DO I HAVE ANY EXISTING CONTRACTS WITH THEM. I phoned them this morning, eventually pressing random options to speak to a consultant, after speaking to 5 people being told to phone different contact nrs each time, I got told that it is the online department problem and they will contact you. WHAT! so my details are being used to process false orders online and that is your response....

I phoned the crime line, where you report ****** lines and got told that 6 people have phoned in already about the same problem, this was at 8.30 in the morning.

I have just received another email, where someone has requested a call bac****! The email even says my first name and not "customer"

THIS NEEDS TO BE SORTED OUT!!!!!