PN
Preggy N

1 reviews | Active since Jan 2012

22 Dec 2015, 22:35

**** at Telkom Eastgate

I went into the store on 16 Dec to open a contract and buy data. The data was loaded onto another number not the one I had given to Nomsa. I called the call centre and they could not help and directed me back to the store. Upon returning to the store during the busy festive season with endless queues, the manager said wait in the queue for Nomsa as he cannot assist. Nomsa took forever then the manager took a copy of my receipt and promised to sort it out. I checked again this afternoon and nothing has been done. I am sitting without any data and if it comes through it will expire at the end of this month. This seems like a way to **** people of their airtime.

0
Replies (1)
Telkom
Telkom's reply23 Dec 2015, 00:04
Official
Hello kamanie,

We do value your business.

Please note that your query is being attended to regarding the airtime issue and resolution will be provided.

Your social media ref: SM180781.

Regards,
Boitumelo
Telkom Social Media Team