Hellopeter
Share Your Experience
RR
Roelof R

1 reviews | Active since Aug 2012

15 Aug 2017, 17:37

***********

Ordered a 10meg uncapped adsl line on 26/07/2016, had to pay a R700 deposit phoned today to check on order details (36 min call) only to be told that there is no lines in my area but the sales lady said everything in my area was fine, best part telkom is unable to tell me if or when they will be able to install my internet, so in the meantime they are earning intrest on my money.

0
Replies (4)
Telkom
Telkom's reply17 Aug 2017, 13:59
Official

Good day

Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.

Your ***

We apologise for any inconvenience caused.

Regards,
Moenieb.
Telkom Social Media Team.

Telkom
Telkom's reply18 Aug 2017, 08:02
Official

Hi Roelof******ts,

We find that your proposed installation is booked for 21/08/2017.

Regards

Rafeeqah,

Telkom Social Media Team

RR
Roelof R's update28 Aug 2017, 10:00
Reviewer Update
The technician was here on the 21st but told me the "contractor" will need to come and plant a few poles, since then i have heard nothing from telkom or the "contractor",
RR
Roelof R's update04 Sept 2017, 22:44
Reviewer Update
Two days after my first review a technician came to me, inspected the property and informed me the contractor needs to come plant a few poles and lay new cables, waited for telkom or the contractor to contact me but nothing, then wrote another review again 2 days later the contractor was here but with no appointment or any notification luckily i was available, but since the cable and poles have been installed i have not heard anything back from telkom hopefully after this review it will take another two days for a technician to come over and install my adsl line,