OS
Octavian S
1 reviews | Active since Jun 2016
08 Jun 2016, 11:02
****
<p>I can honestly say that I am totally disgusted at the **** TELKOM runs, I have been calling for four days about unauthorized transactions on my account. I am concerned that a service provider can change an agreement we have come to when you sold me a service but when I want to cancel due to poor customer service I have to go into a branch. Is the economic crisis so bad that you have to resort to ******** your customers???? 4 days of being told a manager will get back to me and still I have to call you to get my issue resolved. This is utterly unacceptable.</p>
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Telkom's replyOfficial
08 Jun 2016, 15:12Hi octavianfsteyn
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.
We do apologize for any inconvenience we have cause to you.
Your reference number is:AI***
Regards
Luleka
Telkom Social Media Team
Best regards,
Telkom's reply08 Jun 2016, 15:12
Official
Hi octavianfsteyn
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.
We do apologize for any inconvenience we have cause to you.
Your reference number is:AI***
Regards
Luleka
Telkom Social Media Team
Best regards,