Savannah Williams is a rude Shift Manager!

I visited Telkom Canal Walk (the branch next to Pick 'n Pay) yesterday, 18 June 2018 and did I have a nasty experience! I app**** for one of their packages and had all the documents I needed with me. The consultant told me that I could not use an Internet bank statement as a bank stamp, or eStamp is required, which I understood. I went and got a statement from the Standard bank ATM and went back to Telkom. For some or other reason the ATM couldn't dispatch a 3month statement, but gave me a 2 month statement. Now here is where the bad service started. The consultant called savannah williams, who was the shift manager. savannah first told me that she can not accept a 2 month statement, it must be a statement for 3 months. Then she changed her story, saying that she can accept the 2 month statement, but it will take 1 month for my application to be accepted. I told her that it is fine, I don't mind waiting for a month, as long as the application is submitted and in progress. Now she changed her story again, and said that she wont let her consultant submit the application, I can go to the other Telkom branch (opposite MTN in Canal Walk) and see if they will maybe assist me, but she wont. She made me feel like I am stupid and uneducated. Her tone of voice was very derogatory - L O U D and S L O W like I'm deaf and need to read lips. All of this in front of her team member! What an example! This is unacceptable! I asked her for her name, she gave a one word reply "savannah". I had to ask her, "savannah do you have a surname?" Her reply: "Williams." What an unprofessional attitude for a shift manager! The worst was that when I tried the other Telkom branch, a very professional young lady received me, gave me a ticket, and a young gentleman assisted me. He told me that I am an existing Telkom client, and finalised my application. My question is - is Telkom aware of how this woman treats their existing and potential clients? How many people didn't she treat like this before. And how many more clients will have to be belittled like this!