Sandton Customer Service Appalling

I visited the Sandton City branch on 8 December 2017 at 19:20. I approached the available teller who then looked at me and then continued perusing the papers in front of him nonchalantly. I politely greeted him, he pretended not to hear him, I repeated myself, he once again raised his eyes briefly and mumbled beneath his breath. I asked if he's currently busy, to which he responded, very rudely, that he would be with me shortly. I stood there for 5 minutes while the very scruffy teller pretended to read papers. The fool working alongside him looked at me blankly and didn't even offer assistance. At this point I realised I would get no assistance from these lazy rude "service reps". Why does Telkom hire individuals who clearly hate their jobs. I wasted my evening driving there expecting service as a customer. Your service reps are not only rude but very scruffy too.