1 reviews | Active since Mar 2013
Samsung S7 Prelaunch offer WITH VR HEADSET
During the prelaunch window (in the first week of March) I app**** TWICE for the new Samsung Galaxy S7 Cellphone. Which included the Galaxy VR Headset. (Because no-one contacted me after my first attempt)<br> <br> During that week, I chatted to Zinhle Magududlela and was told that a sales person will contact me in 2 to 7 days after my application.<br> <br> I did not hear anything from Telkom until today (08 April 2016) and now I'm being told that I don't qualify for the headset.<br> <br> <br> Chatting to Zwelethu from the Call centre he had all kinds of excuses why I can't get the advertised deal.<br> <br> He also said that he would escalate, but everyone at Telkom ALWAYS ESCALATES and nothing EVER happens.<br> <br> This is the same bad service that I've come to expect from Telkom. And seems that Telkom is now going to cheat me out the headset. And it seems that I'm making a MASSIVE MISTAKE moving my contract from CellC to Telko...
Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we have tasked our Mobile team to investigate and provide feedback as soon as possible.
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Regards
keagan
Telkom Social Media Team
Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we have tasked our Mobile team to investigate and provide feedback as soon as possible.
***
Regards
keagan
Telkom Social Media Team
