Samsung Phone
<p>We bought a phone for my daughter on the 26 of December from Northgate Telkom Store, the stopped charging, when you insert the charger, it goes on and off immidiately.</p> <p>The store took in the phone, and this morning on the 30 of May i received an sms saying the phone is out of warranty and we need to pay R2 729,00, to fix this phone which is less than a year old on even less than 6 months old..</p> <p> </p> <p>Reference number : TRL045736</p>
Hi Perpetua ,
Thank you for making contact with us.
Please be assured that we have sent your query to the Repairs Team for further assistance, they will be in contact with you.
We apologise for any inconvenience caused.
Kind regards,
Launa
Telkom Social Media Team
Best regards,
Hi Perpetua ,
Thank you for making contact with us.
Please be assured that we have sent your query to the Repairs Team for further assistance, they will be in contact with you.
We apologise for any inconvenience caused.
Kind regards,
Launa
Telkom Social Media Team
Best regards,
Hi Launa,
Your stuff is *********** , i called Ingram Micro, and they inform me that the agent that worked on this phone, didnt write a full report of this assessment,
When i handed the phone in, i went to two telkom stores in Northgate and they both tried to charge the phone, the phone will go on for a second and switch off
The phone never fell in water and there are scratches, should they have been scraches the agent who signed in the phone, would have made me sign and aknowledged the dents and all
The phone was in good condtion and i state again, less than 6 months old
Im quite dissaponited at the quality of your Repair Centre
Hi Launa,
Your stuff is *********** , i called Ingram Micro, and they inform me that the agent that worked on this phone, didnt write a full report of this assessment,
When i handed the phone in, i went to two telkom stores in Northgate and they both tried to charge the phone, the phone will go on for a second and switch off
The phone never fell in water and there are scratches, should they have been scraches the agent who signed in the phone, would have made me sign and aknowledged the dents and all
The phone was in good condtion and i state again, less than 6 months old
Im quite dissaponited at the quality of your Repair Centre