AVdM
Alwyn Van der Merwe
1 reviews | Active since Jul 2011
19 Nov 2015, 07:58
Samsung Galaxy S6 do not work on Telkom Mobile LTE
I have ave purchased a Samsung S6 LTE cellphone on contract with Telkom Mobile and when I enquire as to why the LTE is not working, I was told that this model does not support the required Band/Frequency for Telkom Mobile LTE. I receceived the Samsung Galaxy S6 G920F and not the Samsung Galaxy S6 G920I that work on the Telkom Mobile LTE network.<br> <br> How can you sell a mobile phone that does not work on your own network?!! This is pathetic!
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Telkom's replyOfficial
19 Nov 2015, 08:57Hello AvdM,
Thank you for making contact with us
This response serves as confirmation that your query has been received.
We will investigate and provide you with feedback.
We do apologize for any inconvenience.
Your reference number is: SM169314
Kind Regards
Colleen
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received.
We will investigate and provide you with feedback.
We do apologize for any inconvenience.
Your reference number is: SM169314
Kind Regards
Colleen
Telkom Social Media Team
Telkom's reply19 Nov 2015, 08:57
Official
Hello AvdM,
Thank you for making contact with us
This response serves as confirmation that your query has been received.
We will investigate and provide you with feedback.
We do apologize for any inconvenience.
Your reference number is: SM169314
Kind Regards
Colleen
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received.
We will investigate and provide you with feedback.
We do apologize for any inconvenience.
Your reference number is: SM169314
Kind Regards
Colleen
Telkom Social Media Team