Samsung cannot connect to Telkom network

Hi,

I have recently ported my number from Vodacom to Telkom and now i cannot connect to the network.

I have raised 2 incidents with Telkom and everytime they manage to help me out, I am only able to connect to the network for a few hours . I could recieve SMSs and make phone calls however I still couldn't use my data plan.

I have tried using a Vodacom sim card in my device to find that it worked fine and I was able to make,receive phone calls and access the internet.

Can you please contact me any time on e-mail, as my number doesn't work.

This issue has causedme extreme inconvenience and would like to get it sorted ASAP.

Ditsepu N