JV
Jo V
1 reviews | Active since May 2011
24 Nov 2015, 11:09
Samsung 6S Edge Plus
I renewed my contract over a month ago, I was told they would receive stock of the Samsung 6S Edge Plus.<br> I have called every week the Nicolway store to be told there is still not ETA.<br> Your other stores don't even answer there phones and I have there contact details from your website under store locator. Stores are Rosebank, Sandton City, Fourways, Cresta, Northgate. Do I need to cancel my contract and port my number in order to get this phone ?<br> <br>
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Telkom's replyOfficial
24 Nov 2015, 11:35Hello Jovil,
Thank you for making contact with us. We apologise for the frustrations you have experienced.
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Kindly confirm your ID number, the service number and/or account number affected, and any reference numbers previously issued regarding this matter. You can e-mail this information to ***.
Your reference number is: SM170949
Regards
Narriman
Telkom Social Media Team
Thank you for making contact with us. We apologise for the frustrations you have experienced.
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Kindly confirm your ID number, the service number and/or account number affected, and any reference numbers previously issued regarding this matter. You can e-mail this information to ***.
Your reference number is: SM170949
Regards
Narriman
Telkom Social Media Team
Best regards,
Telkom's reply24 Nov 2015, 11:35
Official
Hello Jovil,
Thank you for making contact with us. We apologise for the frustrations you have experienced.
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Kindly confirm your ID number, the service number and/or account number affected, and any reference numbers previously issued regarding this matter. You can e-mail this information to ***.
Your reference number is: SM170949
Regards
Narriman
Telkom Social Media Team
Thank you for making contact with us. We apologise for the frustrations you have experienced.
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Kindly confirm your ID number, the service number and/or account number affected, and any reference numbers previously issued regarding this matter. You can e-mail this information to ***.
Your reference number is: SM170949
Regards
Narriman
Telkom Social Media Team
Best regards,