Same usual bad service

<p>This is the second time I am trying to get an ADSL line from Telkom and same old problems. They give you a date and the technician just does not come out. When you call the call centre they tell you they dont have access to the technical team and hence cannot find out for you when these guys will be coming out. You need to keep calling everyday to find out what the status is. Simply unacceptable. You ask to speak to a manager and they are all either on other calls or always in meetings that they can get out of.</p> <p> </p> <p>Last time it took a month and several calls to telkom, numerous emails to their customer complaints department and a review on hello peter to get the job done. How can we be treated like this as customers.?This is classic monopoly behaviour</p> <p> </p> <p>If there are any telkom officials out there reading this, PLEASE PLEASE HELP!!!!!!!!!! I am dying here calling your call centre everyday. Order number is ********** 05. all I want is an ADSL line put in. It can't be that difficult. The only reason I gave a star rating is there is no negative rating!</p>