SAME STORY

<p>Good morning</p> <p>helopeter please help</p> <p> account no : ***</p> <p><br />i have received another email this morning at 02:28 informing me that i am over my normal data of 20GB and now i am now on post paid of 22.73GB </p> <p>this is unacceptable as my previous letter has stated that i have not requested or signed for additional data (on post paid.</p> <p><br />please rectify this problem immediately</p> <p><br />MRS P NAIDOO</p> <p> this has come from telkom this morning :</p> <p>Product: 10GB + 10GB (On promotion Until 30 June 2016)<br />Type<br />Allocation<br />Used<br />Remaining<br />In-bundle<br />20.00GB<br />20.00GB (100%)<br />0.00GB (0%)<br />Pre-paid Top-Up<br />0.00GB<br />0.00GB (0%)<br />0.00GB (0%)<br />Subtotal<br />20.00GB<br />20.00GB (100%)<br />0.00GB (0%)<br />Post-Paid usage*<br />20.00GB<br />22.73GB (114%)<br />-2.73GB (-14%) *<br />Total<br />40.00GB<br />42.73GB (107%)<br />-2.73GB (-7%) *<br /> <br />* Post-Paid usage charged at ZAR12/GB for clients who opted for Post-Paid billing.</p> <p> </p> <p>Please keep your email, telephone and mobile numbers up to date with Telkom Internet to keep informed of product changes, competitions and useful information to improve your internet experience.</p> <p><br /><br /></p>