SAME PROBLEM DIFFERENT MONTH

Same story different month. My landline and internet has been off 3 times in 4 months.

Reported line on 10 March 2019 early the morning. Heard from neighbour that her landline was also off. They heard from their CPF radio that the cables had been ******.

On Saturday she let me know her landline is back on. Previously when my phone was out of order I phoned 10210 from her line and was informed that even though we are neighbours we are not on the same line.

Would love to know how distinction is made to fix which line first. Well 9 days later and I've still not got my landline back. This is not acceptable. Then they say you will not pay for the period you are stuck without service.

As previously stated how can one line be fixed faster than another line that was ****** the same evening.

This is my second review and Telkom never rep**** on my first review. So don't even know if it helps to put anything on Hello Peter.