<p>I have 3contracts with telkom. I complain every few months of their bad service. I paid in December a manual payment but telkom debited my account that has no money in. I made arrangements last year already to say im doing manual payment. Now my service is suspended due to debit order not being paid. I owe them R136,35. Are they crazy? I overpaid by R55 but due to this nonsense now I owe them. My case number was ********** 7. The reference of this call was ********** 82. I am not paying a rejection fee because I played my role. Telkom is the worst telecommunications company ever!!! I will take this company to court if I have to ive had enough!</p>
Hello isgaak-crombie
This response serves as confirmation that your query has been received.
Your reference number : AI***
Your query has been sent to our mobile team for assistance.
Regards
Noleen
Telkom Social Media Team.
Best regards,
Hello isgaak-crombie
This response serves as confirmation that your query has been received.
Your reference number : AI***
Your query has been sent to our mobile team for assistance.
Regards
Noleen
Telkom Social Media Team.
Best regards,
Good day Isgaak,
Your query has been sent to our Collections Team for further assistance.
Please be informed that it is not possible and we are unable to cancel the Debit Order facility on the Telkom Mobile account as this forms part of the contract, customer can however ensure that their current account is fully paid at the beginning of every month so that the account will not be submitted for Debit Order payment for the month .
Regards,
Busi
Telkom Social Media Team
***
Best regards,
Good day Isgaak,
Your query has been sent to our Collections Team for further assistance.
Please be informed that it is not possible and we are unable to cancel the Debit Order facility on the Telkom Mobile account as this forms part of the contract, customer can however ensure that their current account is fully paid at the beginning of every month so that the account will not be submitted for Debit Order payment for the month .
Regards,
Busi
Telkom Social Media Team
***
Best regards,
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