Same old *******
<p>Telkom, you are joke, since day 1 of installing an ADSL i've had nothing but issues, this is based on years upon years of bad experience, you need to think carefully, because by the looks of comments/feedback on your social media pages as well as ratings here on hellopeter, one could say you are pathetic in the least, perhaps on some level someone out there might be able to shed some light on my as well as others situations, you lie, you cheat, you *****, i wont go into details, you say ADSL is "best-effort" yet u as a company show "no-effort" its the year 2017, you can't provide people a stable service. most of us sit for hours, days, months trying to get a response from yourself, nothing... just a name, i hope you get rekt and drown in the grave you dig yourself</p>
Helpful (0)
Replies (16)0
Replies (16)
Telkom's replyOfficial
14 Feb 2017, 07:56Thank you for making contact with us.
Please be assured that this matter has been escalated to our ADSL Team, feedback will be provided.
Your reference number is AI***.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
Best regards,
Telkom's reply14 Feb 2017, 07:56
Official
Thank you for making contact with us.
Please be assured that this matter has been escalated to our ADSL Team, feedback will be provided.
Your reference number is AI***.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
Best regards,
's updateReviewer Update
14 Feb 2017, 09:50inconvience? this has been going on for years, "this has matter has better escalated" what does that even mean to you? People do work from home and require stable fast internet... how is this not possible?
YEARS... not weeks, not months, but YEARS of syncing issues... U think just because you are a monopoly you can provide a **** service?
's update14 Feb 2017, 09:50
Reviewer Update
inconvience? this has been going on for years, "this has matter has better escalated" what does that even mean to you? People do work from home and require stable fast internet... how is this not possible?
YEARS... not weeks, not months, but YEARS of syncing issues... U think just because you are a monopoly you can provide a **** service?
's updateReviewer Update
14 Feb 2017, 11:07update: Telkom wants to send a technician again, for the millionth time, get it into your thick heads, the problem is not at my house, the problem is the distance to the exchange, you want to waste my time more.
's update14 Feb 2017, 11:07
Reviewer Update
update: Telkom wants to send a technician again, for the millionth time, get it into your thick heads, the problem is not at my house, the problem is the distance to the exchange, you want to waste my time more.
's updateReviewer Update
14 Feb 2017, 11:11also... they say its perfectly acceptable to have 6 drops in connection over an 9 hour period of time, that basically its acceptable for me to suffer.
's update14 Feb 2017, 11:11
Reviewer Update
also... they say its perfectly acceptable to have 6 drops in connection over an 9 hour period of time, that basically its acceptable for me to suffer.
's updateReviewer Update
14 Feb 2017, 11:15Now you've just closed the reference without even bothering to resolve the issue
's update14 Feb 2017, 11:15
Reviewer Update
Now you've just closed the reference without even bothering to resolve the issue
's updateReviewer Update
14 Feb 2017, 11:16DISGUSTING!
's update14 Feb 2017, 11:16
Reviewer Update
DISGUSTING!
's updateReviewer Update
14 Feb 2017, 11:30New Ref 614CRK14021
's update14 Feb 2017, 11:30
Reviewer Update
New Ref 614CRK14021
's updateReviewer Update
14 Feb 2017, 13:44Still no assistance from Telkom, on both their Facebook page, 10210 nor here
's update14 Feb 2017, 13:44
Reviewer Update
Still no assistance from Telkom, on both their Facebook page, 10210 nor here
's updateReviewer Update
14 Feb 2017, 19:40Now u sync my line at 3Mbps, guess what?! It's worse! I pay for 4Mb I expect 4Mb u useless entity masquerading as a telecoms company
's update14 Feb 2017, 19:40
Reviewer Update
Now u sync my line at 3Mbps, guess what?! It's worse! I pay for 4Mb I expect 4Mb u useless entity masquerading as a telecoms company
's updateReviewer Update
14 Feb 2017, 20:22DONT EVER PLACE A 3MB or LESS PROFILE ON MY ACCOUNT EVER AGAIN! DO U HEAR ME! my service provider reset my profile, and my internet works again! why? because u reduced MY speed when U ARE at fault and won't upgrade your infrastructure
's update14 Feb 2017, 20:22
Reviewer Update
DONT EVER PLACE A 3MB or LESS PROFILE ON MY ACCOUNT EVER AGAIN! DO U HEAR ME! my service provider reset my profile, and my internet works again! why? because u reduced MY speed when U ARE at fault and won't upgrade your infrastructure
's updateReviewer Update
15 Feb 2017, 13:05are there any updates? i don't see any progress from your side? I've been sitting with the same issue for years now and you've never bothered to fix the ADSL issues in the Glenhazel area.
's update15 Feb 2017, 13:05
Reviewer Update
are there any updates? i don't see any progress from your side? I've been sitting with the same issue for years now and you've never bothered to fix the ADSL issues in the Glenhazel area.
's updateReviewer Update
15 Feb 2017, 13:21What ever happened to all the promises of connecting the DSLAM on the cnr of Northfield & Daleview roads to a Fibre backbone that u been promising all this time to eliminate these Exchange issues!!!!??????
's update15 Feb 2017, 13:21
Reviewer Update
What ever happened to all the promises of connecting the DSLAM on the cnr of Northfield & Daleview roads to a Fibre backbone that u been promising all this time to eliminate these Exchange issues!!!!??????
's updateReviewer Update
02 Mar 2017, 15:58update: nothing has be done to date. no improvements, no response, absoluting nothing.
's update02 Mar 2017, 15:58
Reviewer Update
update: nothing has be done to date. no improvements, no response, absoluting nothing.
's updateReviewer Update
05 Mar 2017, 16:47ETA For fault 614CRK140217 to be fixed properly!? its been like this since 2012
's update05 Mar 2017, 16:47
Reviewer Update
ETA For fault 614CRK140217 to be fixed properly!? its been like this since 2012
's updateReviewer Update
05 Mar 2017, 16:47ETA For fault 614CRK140217 to be fixed properly!? its been like this since 2012
's update05 Mar 2017, 16:47
Reviewer Update
ETA For fault 614CRK140217 to be fixed properly!? its been like this since 2012
's updateReviewer Update
21 Mar 2017, 12:45Still having issues, Telkom has not lifted a finger, Here's some proof that Telkom does not resolve issues/has no customer service:
49BRCK101015 10/10/15
196BRK040716 04/07/16
420CRK240117 24/01/17
614CRK140217 14/02/17
690CRK090317 09/03/17
F223312 20/03/17
's update21 Mar 2017, 12:45
Reviewer Update
Still having issues, Telkom has not lifted a finger, Here's some proof that Telkom does not resolve issues/has no customer service:
49BRCK101015 10/10/15
196BRK040716 04/07/16
420CRK240117 24/01/17
614CRK140217 14/02/17
690CRK090317 09/03/17
F223312 20/03/17