AN
Ashrus N
1 reviews | Active since Jul 2013
03 Aug 2015, 14:34
Same old response
It's been almost two weeks now since I was told that the upgrades department will contact me as part of the solution to wrong contract term. The same old response is given to me that the department in question is attending to my problem. To my surprise there is no turnaround time. One has to wait forever for any Telkom department to respond...Very disappointing
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Telkom's replyOfficial
03 Aug 2015, 16:24Hello Ashrus01,
Sorry to hear what happened.
Your matter has been escalated to our Billing department to investigate and provide feedback.
Your reference number is SM126032
Sorry for the inconvenience caused.
Kind Regards
Charl
Telkom Social Media Team
Sorry to hear what happened.
Your matter has been escalated to our Billing department to investigate and provide feedback.
Your reference number is SM126032
Sorry for the inconvenience caused.
Kind Regards
Charl
Telkom Social Media Team
Best regards,
Telkom's reply03 Aug 2015, 16:24
Official
Hello Ashrus01,
Sorry to hear what happened.
Your matter has been escalated to our Billing department to investigate and provide feedback.
Your reference number is SM126032
Sorry for the inconvenience caused.
Kind Regards
Charl
Telkom Social Media Team
Sorry to hear what happened.
Your matter has been escalated to our Billing department to investigate and provide feedback.
Your reference number is SM126032
Sorry for the inconvenience caused.
Kind Regards
Charl
Telkom Social Media Team
Best regards,