Same old *********** Telkom...

Same old *********** Telkom is at it again. My number locked has been locked out of the system due to "non-payment" for more than 24 hours despite Telkom admitting to an error on their side by not allocating the payment which was done on 15th Feb 2021. I was assured of the re-connection in at most 3 hours, it is now 24 hours and counting. Why am I not being surprised by this incompetence - it's because I have been through this before. It is just a way of life if you have Telkom as your service provider unfortunately.