Same ol problem, service pathetic.

My emails have been off and on intermittently for weeks and I tried phoning Telkom but give up after holding on for 50min each time. This morning at 9.15am I spoke to 3 people who could NOT help me. One even told me she would put me through to sales. What I was meant to do there is anyone's guess. I was on the phone with Nkanyiso for over an hour. He was very patient, and polite, went over everything a number of times renewing everything and I rebooted twice but nothing helped or worked. That was over two hours ago and he promised someone would phone after giving me a reference number. It is now 13H55 still nothing from Telkom. Typical.