CT
Charlize T
1 reviews | Active since Nov 2015
11 Nov 2016, 16:48
SAME ISSUE ALWAYS
<p>Again Telkom employees are so disrespectful you cannot solve an issue! Again Telkom ignores all your correspondence, and again attempts to anger you. How many times must I tell them my account has changed, and again they want to charge me a rejection fee and then want to suspend my account for it. P.S my account has always been up to date and incase your accounts department is under qualified, the rejection fee is on the invoice that says DUE 30 NOVEMBER. No words for the pathetic service!!</p>
Helpful (0)
Replies (1)0
Replies (1)
Telkom's replyOfficial
12 Nov 2016, 09:11Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is AI***.
We apologise for any inconvenience caused.
Kind regards
Jawaad
Telkom Social Media Team
Best regards,
Telkom's reply12 Nov 2016, 09:11
Official
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is AI***.
We apologise for any inconvenience caused.
Kind regards
Jawaad
Telkom Social Media Team
Best regards,