Same Issue AGAIN

<p>Recieved the following email:</p> <p>"Dear Kaelon de Hahn,</p> <p>Telkom Online Bill Alert : Please be advised that your account, ********** 93801, is now available for viewing and balance is R789.99 as at 2017-01-11. Logon to http://www.telkom.co.za/eservices to view this account online.</p> <p>Regards"</p> <p>This is, once again, the incorrect amount. I have an account, R699 per month, so EVERY month I should be debited R699. It's really not that difficult. Set up the debit order, done. The amount should NEVER change.</p> <p>I had this problem last month, the month before AND now I'm having it again this month.</p> <p>Someone called me and ensured me that the problem would be resolved going forward. Why are you so incomeptent?</p>