Same fault different day

<p>I recently moved house, so I had to move my Telkom land line as well. This was done, but took them 3 outings, as they supposedly could not get to the apparent terminal for my house.</p> <p>Well after about 3 weeks, success!!! But at a cost.... the technician stepped through my ceiling, this was reported and nothing was done. All I get is a phone the call centre.</p> <p>My line was installed, and the minute I switched on my laptop I found that my speed was excessively slow, and then it happed, no internet! Telkom was phoned, a fault was logged, and I received a sms that the fault was fixed, without them even being in my house! Surprised at this fast turnaround, but happy I thought I will have internet again as soon as I get home from work. But no... Still same problem, my broadband light goes off, and the internet line keeps on dropping.</p> <p>I reported the same fault again, complaint was loaded, sms was send and the problem was apparently fixed again. But no. Again the same situation.</p> <p>I found out that the technicians are resetting the fault, because my line has is broken and needs to be fixed? Reset my fault? How does that work. I phoned again, spoke to a manager, but no action same result. Spoke to another manager, but same problem again.</p> <p>I have logged the same fault 6 times now, and no action. Paying for a service that I cannot use.</p>