Same fault different day
<p>To whom this may concern</p> <p>I have lodged numerous complaints, with regards to my adsl line<br />dropping, Spoken to managers, etc., but my fault just continues to be<br />cleared without fixing the problem. My phone line also drops.</p> <p>My line has now been suspended, because I did not pay the account. I<br />am told that I need to settle the account first before it can be<br />fixed.</p> <p>This is unacceptable, because you have not been able to fix the line<br />for 2 months, can I be guaranteed that the line will be repaired? I<br />think not, I cannot be expected to pay, and wait for the fixed line.</p> <p>Herewith some info with regards to enquiries, some was send to my<br />wife's no, so I do not have them.</p> <p>1. 9 Oct - 137CTK09106<br />2. 13 OCT - 495CTK131016<br />3. 17 OCT - 142CTK171016<br />4. 1 NOV - 569CTK011116</p> <p>And there was numerous other reference no and calls placed.</p> <p>The same problem persists, and I WILL NOT PAY ANOTHER CENT, until I am<br />guaranteed of a fix.</p> <p>Reconnect the line without payment, and charge me when the line is fixed again.</p> <p> </p> <p>The technisian also fell through my ceiling, and I was promiced that this will also be fixed.</p> <p> </p> <p>I will be asking my lawyers for advice with regards to the other<br />services I am subscribed to, but cannot use due to the poor work<br />performance of Telkom.</p> <p>Please respond ASAP.</p>