1 reviews | Active since Mar 2011
Sales team appears to be non-existent
<p>I have been trying to get hold of the Telkom sales team the past 2 days. They don't answer the phone and they don't call back.</p> <p> </p> <p>I am trying to sign up for an LTE service and discussed also the details with a person at Telkom, I would like to sign up, but nobody wants to help me.</p>
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is AI ********** .
We apologise for any inconvenience caused.
Kind regards
Igsaan
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is AI ********** .
We apologise for any inconvenience caused.
Kind regards
Igsaan
Telkom Social Media Team
The problem was resolved, partially, I have managed to sign up, but have still not received the device or SIM card. I have phoned 081180, ********** 0, 10213, nobody is able to help me, keep telling to ask somebody else and waiting 45 minutes each time I'm transferred or call another number.
Not too impressed at the moment. The sales representative was very helpful, but now no delivery.
The problem was resolved, partially, I have managed to sign up, but have still not received the device or SIM card. I have phoned 081180, ********** 0, 10213, nobody is able to help me, keep telling to ask somebody else and waiting 45 minutes each time I'm transferred or call another number.
Not too impressed at the moment. The sales representative was very helpful, but now no delivery.
Telkom did sort out the problem in the end and I am very satisfied with the service.
Telkom did sort out the problem in the end and I am very satisfied with the service.