Sales Staff that dont know how to Port

<p>would like to complain about Selwyn Jacobs from the Somerset Mall Telkom Mobile Store.</p> <p>I have had endless problems with Customer Service and Telkom the Store Assistant are so helpful to sell products to you but when they make mistakes or there problems then no one can assist.</p> <p> </p> <p>I took out a contract and I specifically repeatedly told Selwyn I want to keep my current number, he the assured me it would not be a problem. I week passed and my number was not ported then after calling and emailing the store and calling Telkom Call Centre of which no one could help me, he calls me back then he disconnects my number, I advise him if my number has not been ported I will email him again, my only way of contact besides having to drive all the way back to the store, he doesn’t respond. So I eventually go to a Telkom store and they don’t know what happened and I am told to wait.</p> <p> </p> <p>I am appalled that for one a Sales Person of a cell phone store cannot even port a number, if I knew that this would be such a hassle I would never have taken out a contract with Telkom! Secondly the Telkom Call Centre or Stores cannot help you, then why are they there? and why is it always someone else who can only do it and don’t say you will get back to me and you don’t. When you make a mistake fix it or atleast try to assist!</p> <p> </p> <p>Frustrated</p> <p>Roxanne</p> <p> </p> <p> </p>