Sales services is appalling

I have app**** for a 4MB ADSL uncapped line on the 31st of May 2018 and I received an SMS requesting me to pay R700 installation deposit within 7 days. I managed to pay the amount on the 7th of June 2018, when I called the Sales Call Center (10213) the next day I was told my order was closed due to non-payment and I explained that I have paid. I was advised to contact the billing department (10210) which I did. The billing department manager to pick-up my payment which was paid into this reference number: ********** ********** 838888 and they advised me to contact the sales call center and for them to open another order for me. I did so as I was advised, a new order was opened for me. The next day I received yet another SMS requesting an installation deposit to be paid. I then called the sales call center (20213) on the 12th of June 2018 and the agent which assisted me advised me to forward the proof of payment which I did. The agent advised me that a IT call will be logged to link my deposit to the new order opened for me. The next day the agent sent me an email advising me that the proof of payment has been forwarded to the supervisor and the supervisor is dealing with this issue. On the 14th of June 2018 I received another email communication from the agent stating that the order has been forwarded to the accounts department. On the 15th of June I received another email communication with the reference: ********** 74A for an order of 4mpbs uncapped on 24 months contract. I called the sales call center to follow up and I was told my payment wasn't linked to the order and I was advised to contact the billing department (20213) and ask to speak to an supervisor which I did and I was place on hold for about 30 minutes for the supervisor. The supervisor asked me to send the proof of payment which I did, the same day I received an SMS welcoming me to Telkom with Internet access login details and another with my order reference number: ********** 06. Today I received another SMS requesting the deposit again. I called the call center again, on my profile they picked-up 2 orders one for wireless internet access of 10G which I didn't order and another for ADSL line without a deposit payment linked. I was sent around and non of the agents knew what was going on.

What I have noticed out of this issue is that the supervisors at he sales department don't take responsibility of escalations and leaving the agents to deal with issues. And that the Sales and Billing department seem to be work for different companies.

May we please get this order sorted out...??? The service I have received so far is appalling.