Sales Query - 45 Min - Walked away

<p>For a new connection query visited the Telkom office in Sea Point which has 2 staffs to address query. For a mere 4 people in the queue, I waited over 45 min and seeing no success decided to walk away. I am shocked by the fact that for a simple query " Is my residence apartment - Fibre ready? " > The internet indicates it is still planned but the reason for the query was since I see Fibre points extended to all apartments (not knowing which company). Mweb is busy advertising on the fibre connection in the building but the provider is indicated as Telkom. </p> <p> </p> <p>I was shocked that the 3rd staff merely to ask the question " why you are here" - ask to sit. A big office setup with 2 desk which doesnt even seem to care of customer experience - just gives the feeling " A new business is not even an interest for Telekom |". </p>