ZK
Zainu K

1 reviews | Active since Sept 2014

07 Oct 2015, 16:15

Sales Department

I did an online application and i received a call from an agent but her message on my voice mail wasn't detailed. I have been calling the sales department and i have been transferred to over 5 people. Twice i have had the phone dropped after waiting for 30 min on the line. Is this how Telkom treats new customers that would like to order products from them!!!!!<br>

0
Replies (1)
Telkom
Telkom's reply07 Oct 2015, 19:53
Official
Hello Zeemaar ,

Thank you for allowing us the opportunity to assist further on your query.
Kindly note that this matter is currently being investigated and feedback will follow.

We sincerely apologise for the inconvenience.

Regards,
Moenieb.
Telkom Social Media Team.