SALES AND BILLING IS A *******

I am really really frustrated with Telkom and the level of service they provide. i upgrade my contract and from day 1 when it went wrong i should have just cancelled the upgrade. i moved house change packages and was told no lines available,i was forced to take an LTE package i was not advised that there will be 2 accounts or i will receive separate invoices, I DO NOT EVEN RECEIVE THE INVOICES i get disconnected 3 times and with 5 sim cards due to the contract I now get charged R203 per connection, i think this is an absolute *******, I DO NOT UNDERSTAND WHY SO MANY RECONNECTION FEES, this is ******. i was not told or neither was this disclosed to me, i spoke to Linda Nkuta who was a Team Leader who cancelled and re invoiced several times I have different tracking numbers and waited for over 6 weeks for my services due to all the blunders i have mails to [Email Removed] but have not received a single response even though you get an automated response to say and agent will be in contact with you. I have asked for the account to be combined and 1 invoice provided and nobody wants to take charge , each agent tells you a different story and want to transfer to another area