Sales

<p>I have been trying to apply for a package advertised in a flyer after calling them kept getting transfered between departments to begin the application. I finally logged a complaint with the Client Services department at their own suggestion to get the attention of the Sales Team.</p> <p>Later on, after filling in the online application form, I was contacted by an Agent who requested to contact me on the next working day as their system was slow... I am still waiting for that call.</p> <p>I cannot understand wy it is this complicated to apply for a basic service? Half the team would like to help me but the sales half cannot complete the call.</p>