jj
jt.hangwi jt.hangwi
1 reviews | Active since Mar 2017
30 Oct 2017, 14:40
Sale of faulty device, bad collections dpt
I purchased a Huawei P10 from Telkom in May. They failed to passed debit orders and have now cut off my service and served me a massive bill, they refuse to acknowledge their part in this mishap. The P10 I bought had a malfunctioning camera, I took it back, the audio jack was not working when they returned the phone and they refused to take it back due to billing issues. Even worse the camera only worked properly for 2 weeks. Now Im stuck with a faulty camera and messed up audio jack. I keep reversing the debit orders they pass now because I dont feel they deserve money for their ****py service. I do plan to pay them back, I just want them to fix this.
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Replies (5)jj
jt.hangwi jt.hangwi's updateReviewer Update
06 Nov 2017, 08:25Thank you for your response, you will have to excuse my lack of enthusiasm, because that's the last 3 people at Telkom said to me.
jj
jt.hangwi jt.hangwi's update06 Nov 2017, 08:25
Reviewer Update
Thank you for your response, you will have to excuse my lack of enthusiasm, because that's the last 3 people at Telkom said to me.
jj
jt.hangwi jt.hangwi's updateReviewer Update
10 Nov 2017, 13:15Hi Social Media team, any progress?
jj
jt.hangwi jt.hangwi's update10 Nov 2017, 13:15
Reviewer Update
Hi Social Media team, any progress?
jj
jt.hangwi jt.hangwi's updateReviewer Update
14 Nov 2017, 15:39I have paid you your money, expect to see me soon.
jj
jt.hangwi jt.hangwi's update14 Nov 2017, 15:39
Reviewer Update
I have paid you your money, expect to see me soon.
jj
jt.hangwi jt.hangwi's updateReviewer Update
16 Nov 2017, 14:08Hi, my phone has been booked in again now that my account is up to date. Please bring a new device because this one is obviously faulty, I dont want no motherboard replacement like the last time because it didnt work. NEW DEVICE! Dont dare bring back that piece of sh*t phone you initially sold me. Make a plan or we gonna have a problem, dont underestimate me. Dont cross me Telkom, you dont want this problem at your doorstep. NEW DEVICE. Thank you in advance :).
jj
jt.hangwi jt.hangwi's update16 Nov 2017, 14:08
Reviewer Update
Hi, my phone has been booked in again now that my account is up to date. Please bring a new device because this one is obviously faulty, I dont want no motherboard replacement like the last time because it didnt work. NEW DEVICE! Dont dare bring back that piece of sh*t phone you initially sold me. Make a plan or we gonna have a problem, dont underestimate me. Dont cross me Telkom, you dont want this problem at your doorstep. NEW DEVICE. Thank you in advance :).
jj
jt.hangwi jt.hangwi's updateReviewer Update
22 Nov 2017, 08:32Thank you. I'm waiting for the call so I can fetch the device.
jj
jt.hangwi jt.hangwi's update22 Nov 2017, 08:32
Reviewer Update
Thank you. I'm waiting for the call so I can fetch the device.