1 reviews | Active since Feb 2013
SADLY PREDICTABLE TERRIBLE SERVICE
<p>My wife and I moved to a new place and within in a week got hold of telkom and requested a fixed line be installed.</p> <p> </p> <p>This was on the 1st of May.</p> <p> </p> <p>It is now the 10th of Aug.</p> <p> </p> <p>After numerous calls, emails, sms, etc etc.</p> <p> </p> <p>We still have no line installed.</p> <p> </p> <p>And all we are ever told is that there is a technical fault and a team is working on it.</p> <p> </p> <p>This is the only answer we have gotten for 3 months!!!!!</p> <p> </p> <p>This is what happens when one company has a monopoly.</p> <p> </p> <p>No incentive to do better.</p>
Hi denpran,
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Be assured that your query has been escalated to the relevant department and feedback will follow.
Apologies for any inconvenience caused.
Your reference remains AI***.
Regards,
Rafeeqah
Telkom Social Media Team
Best regards,
Hi denpran,
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Be assured that your query has been escalated to the relevant department and feedback will follow.
Apologies for any inconvenience caused.
Your reference remains AI***.
Regards,
Rafeeqah
Telkom Social Media Team
Best regards,
I have responded to your email Rafeeqah
Would greatly appreciate any assistance you can provide.
I have responded to your email Rafeeqah
Would greatly appreciate any assistance you can provide.
Hi Rafeeqah
Any news?
Hi Rafeeqah
Any news?
Well, its now the 6th of September.
We logged this request in May.
After numerous emails and revisions we are still nowhere closer to getting a fixed telkom line installed.
Sadly predictable.
Well, its now the 6th of September.
We logged this request in May.
After numerous emails and revisions we are still nowhere closer to getting a fixed telkom line installed.
Sadly predictable.