Ruthless and Greey Company

<p>I have logged numerous queries with Telkom regarding my contract however they have been playing Dike and dive for over two months with no feedback nor any communication regarding my concerns. I received my new cellphone contract on the 30th December 2016 then on the 4th January 2017 I received two invoice of which one is dated from the 01 December 2016 - 31 December 2016 Owing an amount of R800something and another one dated 01 January 2017 - 31 January 2017 however January month just started, I logged query and was told the person who deals with query has been trying to contact me on both my numbers can't reach me. I kept following up on her calling Telkom back making them aware that I haven't had any feedback Regarding query. They then closed query without reaching any conclusion. On the 10th February 2017 I received call from a guy from Telkom asking me about the ratings I gave them regarding the poor service they rendered to me, I then explained my situation telling him I pay Telkom manually since this mess and I'm avoiding my name to be affected negatively on itc however I cannot afford double debits they are running on my account. He assured me someone will call me back to sort out this mess. On the 24 February 2017 my contract got suspended blocked without any communication I then went to Telkom to buy new prepaid sim so I can continue using my phone explained to the guy who helped how hurt and shuttered I feel after being a loyal honest paying client to Telkom for over two years this is the treatment I get. I don't see Telkom making more profits in the near future with this service, five years later they will be retrenching again due to poor service and their front service not being user friendly they don't care about customers nor knowing what really matters to their clients needs. PLEASE Respond to this asap. Call me on <u> ********** 565</u></p>