Running on a time of their own

From Monday 29 June I was having problems with my internet as it often stopped working. After contacting my internet service provider they informed me that it was a problem with my Telkom line, and that they would have a Telkom technician repair it for me, and that it would take 24 to 48 hours.<br> <br> By Wednesday 1 July (which was 48 hours later) no one had come to repair my line nor had I received a phonecall or email to tell me a technician was on their way. I phoned Telkom to enquire what is happening and when it would be done and all they could tell me was to wait 48 hours. I repeatedly told them that it's been 48 hours and nothing has been done, but still they insisted. After asking to speak to their supervisor I was told there was none. The person I was speaking to also didn't give me his name.<br> <br> I feel that this is a disgraceful service they are giving. Telkom needs some serious competition from an opposing company to pull themselves together because service delivery is getting worse and worse