Run away from Telkom !

I can clearly see you guys have no customer care! All previous complaints haven’t been attended to.. I know I’m wasting my time, anyway I app**** for your 20mbps line. I’m not even getting 5mbps , I’ve been to Telkom at least 6 times since I’ve signed up for this contract and it’s only been 2/3 months.. now I’m trying to sort it out or at least downgrade because I’m paying for a service that I’m not getting .. anyway it’s apparently impossible because my contract is still new? I don’t need your assistance I’m leaving this message here for others to know that your service is terrible and don’t fall into their policy traps!! How do we fix this as consumers , simple just go to the bank and remove the debit order from your account. That’s where they will feel the pain and MAYBE start looking out for their customers.