Run AWAY from Telkom!

Since last week Sunday we've had big problems with our internet, it is intermittent, it is so slow, and after a lot of calls it is still not sorted. This isn't even the first time I am complaining about their sick excuse of "service." But just please don't pay one day late because they are very fast with cutting lines but not so fast with fixing their pathetic lines.

After hundreds of calls, a technician came out - but five hours after he left my line was totally off again. After another call, still not fixed. After asking the "online forces" on facebook what is going on- they advised me that a technician will be here on the 14th, which is today. So yes, I moved some stuff around and made sure I'll ne available the whole day; but to my utter surprise (not), no technician pitched.

How pathetic is this? And to crown it all- when we forget to pay our bill- by only one day, they cut it, but we should sit around and wait for them to fix it patiently because they THINK there is nothing we can do- luckily there is... And then- we should waste our time and money to phone them and claim money back for weeks of no internet... Such an irritating service provider- I have a job to do, I have to go on the internet to do my job, I don't have time to sit and wait for them to not show up to not fix my internet. We are all grown ups here, we know that when someone pay us to do something we must actually deliver on that payment- that is called- a contract- which we are dealing with here. If it isn't your fault but Open Serve's fault- kindly let me know so I can complain about them on here as well! It will be so nice Telkom, if you can actually fix my line so I can do my job like I'm supposed to without having the need to call you every five minutes.

#whatamission