1 reviews | Active since Feb 2014
Run Around
This is my second complain to Telkom within a month over one issue. the last time i was rep**** by a guy called Luleka with a ref No. SM157500. He said he will contact me and nothing ever happened. The same treatment i got from the Telkom shop in Centurion by all three employees. I was told that i was approved twice for a contract and then i was told that i was declined due to my bank information not matching after i supp**** all required information. At centurion a spoke to a lady and two guys named Dewaldt and Kay but nothing has been done. just empty promises and meaningless run arounds.<br> <br> the call center called me did application and after all the emotional roller coaster and being tossed around i was told i need to apply at the store since im a passport holder and the store they keep giving me different stories each and every day. The Simangele (call centre) lady said she will get her team leader to contact me after a day and nothing has happened 3 days down the line.<br> <br> seems like Telkom keeps lying about my application and they change they stories every second time i speak to them, i wish to know if one can be assisted with this organisation or not if he holds a paasport
Thank you for allowing us the opportunity to assist further on your query.
Kindly note that this matter is currently being investigated and feedback will follow.
Your reference number is SM157500.
We sincerely apologise for the inconvenience.
Kind Regards,
Zulfah
Telkom Social Media Team
Best regards,
Thank you for allowing us the opportunity to assist further on your query.
Kindly note that this matter is currently being investigated and feedback will follow.
Your reference number is SM157500.
We sincerely apologise for the inconvenience.
Kind Regards,
Zulfah
Telkom Social Media Team
Best regards,
