Ruined my Saturday

Not at the least impressed! After paying a deposit for a installation on the 3 Sep and making a appoint for installation on the 3 Oct no one pitches.. <br> <br> Been speaking to random call centre agents the whole morning eventually got told if the guy is not here at 12 I must call back. Phoned at 12h35 asked for a manager got cut off eventually spoke to a agent who said they trying to sort out a modem now, I would have thought that would have been sorted out when I got the SMS this week confirming installation. <br> <br> Agent called back now saying that they are trying to sort it out and will return my call, asked if it could be done before 3 the reply I got was \so that you can watch the rugby"too soon to try make jokes with a customer who has spent the whole morning waiting for someone to come out and been on the line for 43minutes only to be told sorry we don't have modems. And to top it all off I'm not even sure if the guys are going to be able to install the line! Questing if I made the right choice in going with Telkom or Helkom<br> <br> And guess what I tried following up now seeing as though no one called me back and the call centre is close... REALLY?<br> """