RUDE TELKOM MOBILE CONSULTANTS

<p>Hi there,</p> <p>My husband has been with Telkom for just over 2 Years now and we have complained every time cause the Telkom Mobile account is always R2400+ a month. He has phoned and requested that the spend limits on the phone be at 0 for all 3 contracts but yet nothing has been done with this, we have been given case numbers but still nothing. My husband has gone to the store very often to speak to a manager, we spend over 5 Hours everytime and assured that the account is sorted but come the end of the month the accounts are huge. </p> <p>My husband phoned today 27/02/2017, and was told the additional data charges are for shopping apps and when he asked what the shopping app was called the consultant said she will send him the itemised bill but that does not help us at all. The additional data usage is ridiculous and this needs to be sorted as my husband is now at his wits end with consultants who put the phone down is his ear every single time.</p> <p>As far as he was told that every call is recorded and when he requested that all the calls be pulled up, consultant told him that there are no records of any calls.</p> <p> </p> <p>ON THE VERGE OF CANCELLING THE CONTRACTS!</p>