RUDE 'TECHNICIAN

We recently moved into a new house and so placed a move order for our Telkom line. On Tuesday 2 April 2019, my husband received a call at work from someone saying he is on his way to install our line. We were given no prior warning, and I had to be at a meeting in 30 minutes. My husband tried to call him back to let him know that he can’t come through, however he never answered his phone. On his arrival to our house, he was incredibly rude to me. I asked him where he is from and what his name is. I was told: “Answer your phone and speak to your husband”. (It wasn’t my husband calling me but he just assumed).

I told him no, you need to tell me your name and where you are from before I allow you onto my property. He again, just kept saying “Talk to your husband, talk to your husband”.

Eventually I asked him “Are you from Telkom?” He said yes. I asked him his name, and he responds “Answer your phone, speak to your husband” (again, it was not my husband calling). I told him Telkom needs to book an appointment with us the day before at a time when we know someone will be home. I told him I’m leaving now to a meeting. He then left.

His car was not marked with any Telkom stickers, nor was he dressed like someone from Telkom. He had no form of identification on him. Why on this earth would I ever let this man onto my property when he can’t even introduce himself to me or give me any form of identification??!! We are still waiting for our line to be installed, please arrange with us a suitable time. If the technician was in fact from Telkom, DO NOT UNDER ANY CIRCUMSTANCES SEND HIM AGAIN. I will not allow him into my property.