AS
Amori S
1 reviews | Active since Nov 2015
18 Nov 2015, 13:02
Rude staff members and bad service
I wanted to open a new contract at Telkom Alberton branch, where the staff members were very rude. Standing around doing no trouble helping us. The one lady in a very bad manner asked us \what we doing here"speaking to us with a very bad attitude. Showing no interest at all. I believe this is not good business for Telkom and not the way to handle the clients. Leaving us with a very bad image of Telkom."""
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Replies (1)Telkom's replyOfficial
23 Nov 2015, 11:49Hello AmiSchoeman,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM170468
We apologise for any inconvenience caused.
Kind Regards,
Colleen
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM170468
We apologise for any inconvenience caused.
Kind Regards,
Colleen
Telkom Social Media Team
Telkom's reply23 Nov 2015, 11:49
Official
Hello AmiSchoeman,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM170468
We apologise for any inconvenience caused.
Kind Regards,
Colleen
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM170468
We apologise for any inconvenience caused.
Kind Regards,
Colleen
Telkom Social Media Team
