VS
Vaughn S
1 reviews | Active since May 2011
15 Apr 2015, 14:40
Rude staff
I got a call to upgrade my data contract with 8ta / Telkom mobile. When I said I did not want to upgrade it, the call was just dropped. No thank you, good bye, just dropped the call. Is this how you treat your customers? I received the call from ***0 14:35 15 April. Expect a rude answer the next time I receive a call from Telkom.
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Telkom's replyOfficial
15 Apr 2015, 18:16Hello vbs,
Thank you for making contact with us.
Please accept our deepest apology with regards to how this matter was conducted. We would like to do business with you even though you might not be upgrading right now. We do apologize once again for a bad service received.
Here is your ***
Regards
Ntsikelelo Ngcanga
Telkom Social Media Team
Thank you for making contact with us.
Please accept our deepest apology with regards to how this matter was conducted. We would like to do business with you even though you might not be upgrading right now. We do apologize once again for a bad service received.
Here is your ***
Regards
Ntsikelelo Ngcanga
Telkom Social Media Team
Telkom's reply15 Apr 2015, 18:16
Official
Hello vbs,
Thank you for making contact with us.
Please accept our deepest apology with regards to how this matter was conducted. We would like to do business with you even though you might not be upgrading right now. We do apologize once again for a bad service received.
Here is your ***
Regards
Ntsikelelo Ngcanga
Telkom Social Media Team
Thank you for making contact with us.
Please accept our deepest apology with regards to how this matter was conducted. We would like to do business with you even though you might not be upgrading right now. We do apologize once again for a bad service received.
Here is your ***
Regards
Ntsikelelo Ngcanga
Telkom Social Media Team