Rude shocking service

<p>I have had an issue with my internet for almost a year now. I run a 10meg line and am currently on 1,6megs with a constant DC. I have logged numerous faults wich either get closed by Helkom or get told there is absolutely no problem.Currently my phone line is down my internet is sitting on a 2.4meg and get told this morning by Thomas in faults that it is an area cable fault. I am at my last straw when I asked to speak to a manager. I get told no one can help me. There is no date available for when someone is coming out to fix the issue. The sad part is there is no other telephone company to switch to and south africans are made to deal with the rude technitians and the *********** technical staff at the call centres. When do we get the services we pay for? This issue has been going on for almost a year and no one cares. Will someone care now?</p>