Rude, rude, unorganized.

If I could give 0 I would. Rude staff, no explanations as to their Covid protocols given, dismissive and short and none of them seem to know who can come into the store or if you should wait outside. Information on the website about upgrading your smartbroadband and what needs to actually be done differ. I wasted nearly 3 hours because of their misinformation and one more time for the people in the Back, the Richard's Bay branch is the one I speak of. I too had had enough and lost my composure because of the way they behave.