Rude Manager

<p>I was told by the call centre that i can request the telephone recording from the Telkm mobile store and when i asked the staff about it they called the supervisor who looked extreamly not interested in what i have to say, and went to the back and stayed away for 15mins and only came rushing out if the office with Sharman the store manager after they heard me on the phone with custormer care comlaining about the service im getting from this store.Sharman came out and was VERY rude in the tone and way she spoke to me. She said she was sorry after i told her how rude she is, and told me she is like that because the call centre dont communicate properly to the custormers. I told Sharman weather the call centre does what she is in NO position to speak to any custormer in that manner. I think Sharman forgets that the salary she recieves monthly is all dependent on the custormers who come to the store and need assistance in having their problems resolved and who spends thousands of rands per month. I believe Nicholas is the manager of feathercom i should speak to. But i was given the stores feedback email when i asked for his email address. I would not want to speak to Sharman the store manager beacuse i think she forgot her core purpose as a manageris not to upprehend custormers but to help custormers in a friendly manner.</p>